Your privacy matters to us. This policy explains how EcoWatt collects, uses, and protects your personal information when you use our website.
This Privacy Policy describes how EcoWatt ("we," "us," or "our") collects, uses, discloses, and safeguards personal information when you visit our website at www.ecowatt.com (the "Website"). We are committed to protecting your privacy and handling your personal information with transparency and care. Please read this policy carefully to understand our practices.
By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please discontinue use of the Website. We reserve the right to update this Privacy Policy at any time, and we will notify you of significant changes by updating the "Last updated" date at the top of this page.
We collect personal information that you voluntarily provide when you contact us through our email address, subscribe to our newsletter, submit a question or comment through our contact form, or otherwise communicate with us directly. The types of information you may provide include your name, email address, and the content of your message or inquiry. We collect only the information that is necessary for the specific purpose for which it is provided.
When you visit our Website, certain technical information is automatically collected by our web servers and analytics tools. This may include your IP address, browser type and version, operating system, device type, referring website URL, pages visited on our Website, time spent on each page, and other standard web log data. This information is used in aggregate form to help us understand how visitors interact with our Website and to improve its content, performance, and user experience.
Our Website uses cookies — small text files stored on your device — to enhance your browsing experience and collect analytical data. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period or until you delete them. We may also use similar technologies such as web beacons and pixel tags for analytics purposes.
You can control the use of cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive a warning before a cookie is stored. Please note that disabling cookies may affect the functionality of certain features on our Website. For more information about managing cookies, please refer to your browser's help documentation.
We use the information we collect for the following purposes:
We do not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. We will not share your personal information with any third party without your explicit consent, except as described in this Privacy Policy or as required by applicable law.
We may engage trusted third-party service providers to assist us in operating our Website and delivering our services. These providers may include web hosting companies, analytics platforms, email service providers, and content delivery networks. Such third parties are granted access to your personal information only to the extent necessary to perform their contracted functions and are bound by confidentiality obligations that prohibit them from using your information for any other purpose.
We currently use Google Analytics to analyze Website traffic and user behavior. Google Analytics collects data about your use of our Website and may set cookies on your device. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, loss, or destruction. These measures include the use of secure server infrastructure, encrypted data transmission via HTTPS, and access controls that limit who within our organization can access personal data.
Despite our best efforts, no method of data transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your personal information. In the unlikely event of a data breach that affects your personal information, we will notify you as required by applicable law and take immediate steps to mitigate the impact.
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Email newsletter subscriber data is retained until you unsubscribe. Inquiry and contact form data is typically retained for up to two years to allow us to reference previous communications. Analytics data is retained in accordance with the data retention policies of our analytics providers.
Depending on your location and the applicable laws in your jurisdiction, you may have certain rights regarding your personal information. These may include the right to access the personal information we hold about you, the right to request correction of inaccurate data, the right to request deletion of your personal data, the right to object to or restrict certain processing activities, and the right to data portability. To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.
If you are a resident of the European Economic Area (EEA) or the United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR) or the UK GDPR, and you have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.
Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take prompt steps to delete such information from our records. If you believe we may have collected information from a child under 13, please contact us immediately at [email protected].
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at [email protected]. We are committed to addressing your privacy concerns in a timely, transparent, and professional manner.